IT services for IT companies

By: Andrey | August 25, 2017

Baseline

IT-mastera provides managed IT services for clients. To maintain servers it's essential to monitor events (server's states logs and reports). Events are controlled with Zabbix and integrity of information is provided by scripts. These tools send email events. Some of them are mandatory to make sure that systems function normally. Some events inform about incidents.

By: Andrey | August 17, 2017

Baseline

  • Managers manually filled proposals and contracts and sent to their clients

By: Andrey | August 17, 2017

Baseline

  • Company manages software development projects with Atlassian Jira
  • Manually bill its clients and form reports based on Jira
  • Manual payroll based on logged tasks

Category: Google APIs 

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By: Andrey | August 17, 2017

Baseline

  • Company holds records and reports in Google Spreadsheets to integrate with production records
  • Daily manager imports xml bank statement from e-mail and spread payments 

Category: Google APIs 

Tags:

By: Andrey | August 17, 2017

Baseline

  • Weekly 3 managers receive e-mails with Excel tables attachments
  • Attachments represent updates of data set
  • Managers had to process a lot of data in accordance of a complex algorithm and arrange it with their's table
  • Data sets contain noncompliances